We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how Castle Couture uses and shares information about you when you use our websites and online services ('Services') or otherwise interact with us.
When a user books an appointment through our website, an email confirmation is automatically sent to the email address provided.
Users may also choose to receive SMS (text message) communications related to their appointment. SMS messages are not sent by default. Users will only receive SMS messages if they provide prior express consent (opt-in) by selecting the SMS consent checkbox on the booking form.
By opting in, users agree to receive appointment-related text messages, which may include:
Important Appointment Policy: Appointments must be confirmed at least 48 hours in advance. Failure to confirm may result in automatic cancellation of the appointment. SMS reminders, if opted into, are provided as a convenience and do not replace the user's responsibility to confirm their appointment.
Message frequency will vary based on appointment activity. Message and data rates may apply, depending on the user's mobile carrier and plan.
Consent to receive SMS messages is not a condition of purchase or booking. Users who do not opt in will receive email communications only.
Users may opt out of SMS communications at any time by replying "STOP" to any message received. After opting out, users will receive a final confirmation message and will no longer receive SMS communications unless they opt in again.
For assistance, users may reply "HELP" or contact us directly at 732-617-1414 or info@castlecouturenj.com.
We do not share, sell, or rent mobile phone numbers or SMS consent data to third parties for marketing purposes.
We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes only:
From time to time we establish business relationships with other persons or entities whom we believe trustworthy. Your customer information is sometimes shared with such carefully selected partners (e.g. Facebook, etc.) in order to enhance your shopping experience and to provide services to us.
We also may share information about you in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
We allow other companies to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information is used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and online services and better understand your online activity. Please see our Cookie Policy for more details on how you may be able to opt out of receiving interest-based ads via our Services.
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage, update and correct the information you provide as part of your online account by logging into your user account.
If you would prefer not to receive marketing emails sent by one of our brands, simply click on the unsubscribe link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your account
International:
The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are a resident of the European Economic Area ('EEA'), please see the "Note to EEA Residents" section below.
If you have any concern about our privacy practices please contact us at info@castlecouturenj.com.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
If you are a resident of the EEA, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details.
Legal Basis for Processing:
We will only process personal data about in accordance with the following legal basis:
Data Subject Requests:
You have the right to access personal data we hold about you and to ask that this data be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities. You may also have the right to request that we provide you with the personal data you have provided us in a portable form for transmission to another controller's service. If you would like to exercise any of these rights, you may contact us by emailing info@castlecouturenj.com
Data Retention:
We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
Questions or Complaints
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local data protection authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.